COVID-19 (Coronavirus)
Industry Support

With the current challenges facing our tourism industry, it’s now more than ever that we need to band together and look after one another.

Please don't hesitate to reach out to our team, email: [email protected] or the Port Stephens Council Business Support team, email: [email protected] or phone: 02 4988 0255.

With the growing risk of COVID-19 in the community, new measures are in place across NSW. It is important that all businesses regularly check nsw.gov.au for the latest information and to understand how these measures impact you.

Stay at home orders are now in place for all of NSW. This means that some businesses in these areas will not be able to open.

For businesses impacted, financial support is available. You can find out more at nsw.gov.au or call Service NSW on 13 77 88. For businesses that can remain open it is critical to ensure that you follow the steps below to keep your business and our community COVID Safe.

Its Our Best Shot For Travel
Tourism Australia has launched its latest industry initiative 'It's our best shot for travel'. The social media and print initiative encourages Australians to get vaccinated and be ready to go as soon as restrictions ease. The toolkit features a range of ways for industry to share this message and can be downloaded here.



1. TRAVEL ADVICE & RESTRICTIONS

  • Current Travel Advice

    International Travel

    All passengers who arrive in Australia will go into mandatory quarantine in hotels for 14 days.

    There is a 'do not travel' ban on Australians travelling overseas. You can’t leave Australia unless you get an exemption from the Department of Home Affairs. Find out more on its Leaving Australia page.

    What you need to know about self-isolating.

    Domestic Travel
    States and territories can apply their own restrictions, including closing their state borders and additional quarantine requirements.

    Click here to find out more about restrictions in your state or territory

    Travel Updates
    For the latest Australian travel restrictions, visit the Department of Home Affairs or Department of Health

    For advice on travelling outside of Australia, visit Smart Traveller

  • Self - Isolation

    A person with COVID-19 or who is suspected to have it must go into mandatory isolation as directed by their public health authority. Read more about what isolation is, steps you should take while in isolation, and what to do if you live with someone in isolation.

    How to self-isolate information.

     

  • Port Stephens Visitor Information Centre

    We are following the advice and regulations set out by the Australian GovernmentNSW Department of Health and the NSW Government.

    The Port Stephens Visitor Information Centre is closed until further notice (current as of 17/8/2021) however the team are available 9:00am-4:00pm Monday to Friday to help with any enquiries you may have. Phone 1800 808 900 or email [email protected]


2. HEALTH RECOMMENDATIONS

  • Latest Information

    For the current information on health recommendations, visit NSW Health and Australian Government Department of Health.

    For further health advice and downloadable assets on being prepared for COVID-19, protecting yourself and others from getting sick and coping with stress during the outbreak. Information and downloads are available here. 

    If you have any health questions regarding COVID-19, you can call the National Coronavirus Helpline on 1800 020 080. Healthdirect have resources that can answer your Frequently asked questions (FAQs) 

  • Vaccinations

    Getting vaccinated.

    COVID-19 vaccines are free for everyone in Australia.

    You can get the vaccine now if you are 18 years of age or older, or match the eligibility criteria because of your job, health issues or if you are caring for a vulnerable person.

    To get the COVID-19 vaccine, you must book an appointment via the  vaccine eligibility checker.

    National coronavirus and COVID-19 vaccine helpline. Phone 1800 020 080.

  • About COVID-19 (Coronavirus)

    Advice on the COVID-19 (coronavirus) infection for people living, working and visiting NSW.

    What you need to know about the virus, statistics, confirmed cases, symptoms and getting tested.

    The NSW Government has put together a simple 'find the facts'.

    Learn about the symptoms of COVID-19, how it's spread and what to do if you're feeling unwell.

    How to protect yourself and others from Coronavirus. 

  • Vaccinations and the Workplace

    Helping you and your business navigate the Australian COVID-19 vaccine rollout in an ever-changing landscape. Businesses play a vital role in helping to support staff in getting vaccinated. 

    Download the Employer Guide.


3. RULES & REGULATIONS


4. RESOURCES & SUPPORT

  • Port Stephens Council COVID-19 Business Support

    In response to the issues facing our local business community as a result of COVID-19 (coronavirus), Council has established a Business Support Service to connect business with information on government support, advice and professional services.

    Call our Small Business Support Hotline on 02 4988 0255 or email [email protected] and our team will help connect you with the advice you need.

    Information can also be found on the Port Stephens Council website.

  • Industry News - Destination NSW & Tourism Australia

    It is a challenging time and the tourism industry is being widely impacted by measures introduced to control the spread of COVID-19.

    Destination NSW will provide regular updates to keep industry informed via this website, our industry newsletter Insights (with frequency increased to twice weekly - Wednesday and Friday), and Destination NSW’s social media channels (Facebook and Twitter).

    In response to the coronavirus pandemic, Tourism Australia is hosting a series of weekly webinars with different guest speakers. Please subscribe to Essentials Newsletter to get updates on how to register for future webinars. 

  • It's Our Best Shot for Travel Toolkit - Tourism Australia

    Tourism Australia has launched its latest industry initiative 'It's our best shot for travel'.

    The social media and print initiative encourages Australians to get vaccinated and be ready to go as soon as restrictions ease. Our toolkit features a range of ways for industry to share this message.

    Now more than ever, we need to work together to build Australian's confidence to travel and take a holiday here in their own country.

    Download the toolkit to share the COVID-19 vaccination message and help support the tourism industry.


5. STIMULUS PACKAGE & FINANCIAL SUPPORT


6. MENTAL HEALTH SUPPORT


7. WORKING ON YOUR BUSINESS