BIG4 Karuah Jetty Holiday Park

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Cancellation Policy

Regular change and cancellation policy: Changes are permitted and subject to availability. Rates may vary due to seasonal tariffs and/or difference in the amount of people registered on the booking. Cancellation inside 30 days from arrival = Forfeiture of deposit which is the first night’s rate. Cancellations outside of 30 days from arrival = 50% of the deposit paid. Guests who fail to arrive on their arrival date will be classed as a 'no-show' and forfeit any funds paid . No credits or refunds permitted for a 'no-show' occurrence. Refunds: Refunds may take up to 10 business days to show on your account. Refunds can only be processed onto the original credit or debit card of the person who made the booking.