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1800 808 900
Port Stephens
1800 808 900
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Reflections Holiday Park Hawks Nest

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Cancellation Policy

General Credit Card guarantee at time of booking. Guest contact details required including e-mail and mobile. Guest to contact reception 24h before arrival for afterhours check in process.   Cancellations/Amendments & Refunds 72 hours Cancellation Policy (Off Peak Policy): Cancellations/Amendments made up-to 72 hours prior to arrival will be refunded with no fees. Cancellations/Amendments made within 72 hours of arrival will be charged 100% of the total stay. Non-Refundable Cancellation Policy (Peak Policy): Cancellations/Amendments made for the below dates are non-refundable. ·         1 December - 31 January of each year. ·         Easter break each year, Public Holiday’s and Long weekends. ·         Special occasions or events ·          PLEASE NOTE: The above dates are a guideline only, and subject to change on availability   Children Children under the age of 9 are not permitted to sleep on top bunk beds. Bunk Beds have a maximum weight limit of 75kg ·         Infant – 3 and under ·         Child – 4 to 17 inclusive ·         Adult – 18 and over   Dog-friendly Cabins ·         No more then 2 dogs allowed per cabin. ·         Guest must notify the park prior to stay. ·         Guest must sign a dog code of conduct upon check-in.